Tutorials

Create New User

本教程将指导您完成nec的步骤essary to create a new user in the system who does not already have an account.

Account Activation & First Login

Step by step instructions with visuals to help you through the account activation process.

Edit a Staff Member's Account Details

Here's a quick guide on how to edit a staff member's account details including name, title, email, role, track enrollment, and locations.

Enroll a Staff Member in a Course

Direct Care staff must be manually enrolled in courses before their progress can begin recording.

Switching a Staff Member's Role or Enrolled Track

Here is a quick guide on changing from one track to another and role change combinations.

VLS Introduction and Overview Guide

Welcome to your new VLS Account! To help you get started, this guide will introduce you to the VLS content and show you how to use your account to review your progress and support your staff with VLS.

Approving a User’s Completion of a Lesson

How to approve or disapprove a staff-member's completion of a lesson.

Course Certification

What is course certification? How are courses certified?

A Guide to End of Course Assessments

What are End of Course Assessments? How are they used? Where are they located?

Add Existing User to My Roster (Transfer or Reactivate Accounts)

Add an active user from another program to your program roster or reactivate an inactive user previously enrolled in VLS.

Deactivate/Retire - Removing Staff from Rosters

If a staff member is leaving your program for any reason, follow these steps to remove them from your roster.

Correcting New Accounts

If a mistake was made during account creation, it is important to edit the account to correct the mistake instead of creating a new account.

Forgot Password

Helpful tips on what to do when you forget your password.

Account Email Block

Why and how accounts are temporarily banned from receiving VLS email.