程序组织意味着所有成员都有程序内具有特定的角色和职责。

As you read the following vignette, consider how the training and curriculum specialist and the program manager have roles and responsibilities that are separate, but complementary. Pay particular attention to the fact that Tori and Maria share a clear vision of the program's goals, objectives, and mission. Their collaborative efforts ensure that children and youth, staff, and families are secure in how policies and procedures will be carried out on a day-to-day basis.

Tori is a training and curriculum specialist at a School Age Care program located on the installation. She works closely with Maria, the director or manager of the School Age Care program. As leaders, their focus is to serve children, youth, families, and staff to enhance the quality of the instruction and care provided at the center. Tori and Maria meet regularly to discuss how to best support program staff, and assistants. In this vignette Tori discusses her upcoming observation in the school-age classroom and shares information about an upcoming webinar.

Tori的职责是支持员工

• 履行课程，
• 教室安排，
• 协助专业发展规划和实施。

玛丽亚是计划经理，知道她负责的最大资源是她监督的人。除了监督员工外，她还创造了一个响应的计划气候，这是对所有儿童和家庭的欢迎。管理任务可以包括

• ordering food and classroom supplies and materials,
• 与家庭会面，
• 招聘人员，
• 为新员工提供方向，以及许多其他任务。

玛丽亚认为她作为服务之一的角色，努力平衡管理任务和领导任务。玛丽亚和托里作为一支球队，将他们的个人人才和技能共同，以提高儿童和青少年计划的质量。

专注于大局：计划目标/目标/使命

T＆CS和计划管理人员的一个重要任务是将他们的重点放在大局上。

They model and remind staff members that their words and actions support the program's mission.

对于一些工作人员来说，它可能是成为合作工作场所的一部分的新经验。

儿童和青少年计划主要是以人为本的工作场所。这意味着最重要的资源是人。结果是快乐，安全的儿童，青年和家庭。T＆CS和计划经理了解人们在日常工作中是最重要的。

T＆CS和计划管理人员必须能够展示和阐明该计划的目标，目标和对员工，家庭和社区成员的目标。他们带来完整性，并通过举例。了解T＆CS和计划经理被视为领导者至关重要，因此被视为高标准。通过每日任务变得不知所措，但通过侧重于大局和提醒工作人员（往往会展望他们的领导者，他们正在努力，他们正在合作，领导者帮助为儿童，青年和他们的家人。家庭和社区成员还将将计划经理视为该计划的主要代表。

以下是帮助让每个组织中的每个人都集中在符合计划目标，目标和使命的“大图”中的想法：

• 写下员工的欣赏笔记，并描述他们所做的事情，以促进计划的目标和使命。
• Acknowledge whole group accomplishments during staff meetings.
• 庆祝计划目标时庆祝（在比萨饼中的顺序，为员工工作室等进行特别款待。
• 在每个员工会议期间重新审视计划任务，目标和目标的进展情况。
• 在整个计划中突出的突出位置（每个课堂，办公室等）中的使命陈述，并将其包含在员工和家庭手册中。

您的计划记录

您的提前准备和规划可以确保您服务的儿童和家庭的福祉。花一点时间来反思为什么要在方案中参加，工作和志愿服务的文件的文件很重要。下面列出的文档如何帮助确保并在您的计划中促进福祉？您如何与员工沟通这一点？

作为计划经理的一个至关重要的角色是确保您有准确和最新的记录和文档。确保您的文件包含：

Documentation related to staffing and/or providers, such as:

• 员工的健康筛查
• Employee’s required immunizations (including any documented exemptions)
• 就业前参考检查
• 与年度更新以及年度更新的非信念或类似的非信念或类似的声明
• 员工的教育和经验
• 为运输儿童的所有员工的驾驶记录
• 当前背景检查

无论是员工，常规志愿者还是承包商，确保您有一个系统到位以解决未完成的背景检查。例如，工作人员，志愿者或承包商，背景检查的待遇必须在明确的工作人员的视线中工作，并且还佩戴识别服装，表明视线监督。

与常规，非付费助手，志愿者或家庭育儿提供者的家庭成员有关的文件，如：亚慱彩票APP

• 与年度更新以及年度更新的非信念或类似的非信念或类似的声明
• 常规志愿者的参考检查
• Signed agreement forms for regular volunteers
• Immunization forms for regular volunteers
• 当前背景检查
• 每日访客登录日志

与承包商有关的文件（例如，合同营地人员）：

• 承包商协议
• 与年度更新以及年度更新的非信念或类似的非信念或类似的声明
• 当前和完成的承包商的背景检查

与您的程序相关的文档，例如：

• Daily attendance records
• 计划活动或每日课程计划的示例计划
• 例如，任何最近检查报告的调查结果和补救措施：
  • Safety inspection documentation, including documentation of any remedies resulting from inspections
  • 健康和卫生检验文件，包括检验所产生的任何补救措施的文件
  • 操场检查，包括年检导致的任何补救措施的文件

Fire-related documentation, such as:

• 消防疏散计划，包括发布的主要和二级路线
• Fire drills include methods to account for all persons and to note deficiencies for correction, such as lack of complete and safe evacuation.
• 消防检查，包括每月检查和消防钻探文件，包括检验所产生的任何补救措施的文件
• 消防训练变化并且不会在每月的一天或晚上的同时发生的文档

与注册计划中的文件相关的文档，例如：

• 在您的程序中注册的每个孩子的名称，地址和出生日期列表
• 更新了父母或监护人的姓名，地址，电话号码和处于紧急情况的地方
• Annual sign-off or update from guardian regarding accuracy of information in their child’s information file
• 授权从程序中获取孩子的人员名单和地址列表，并仅从适当的系统中才能从授权的人那里出现释放
• Children’s health records, including current immunization records and their updates
• 知情，书面同意（适当）来自注册的儿童和青年及其
  parents or legal guardians, prior to recording, photographing, or filming. Rather than obtaining consent each time, instead consent could be provided at registration and maintained in program records or files. Consents should be reviewed and updated annually.

联系我们的管理员或许可代理，以列出究竟是什么形式和文件必须随时检查检查。与此个人合作，以确保您使用必要的最新形式。

You will also want to think about what happens when or if your program receives a request for the release of confidential information about a child or youth, or when the release of confidential information is necessary for program participation. Prior to releasing such information, you will want to:

• 确定释放信息的原因是否有效
• 从儿童或青少年的父母或法定监护人获取知情书面授权
• Offer a copy of the signed authorization to the parent or legal guardian, and maintain a copy in the child's file
• Involve the child or youth in the process, to the extent possible and appropriate based on age and developmental level.

文档始终是重要的。现在需要一些时间来查看此列表，并考虑您的录制保存过程可能需要调整的任何领域。强大的计划有标准的注册流程，他们为儿童，家庭，员工，志愿者和承包商使用，以确保收集必要的文件，并且还有年度审查流程来确认所有信息是最新的。从长远来看，这个过程应该让你的工作，凭借其所有职责，更顺利地运行。

基于关系的护理：这不仅仅适合儿童和家庭

Caring for children and families is all about relationships. Positive, warm interactions build a sense of trust among program staff, children and youth, and families. Building a strong foundation of care that is relationship-based makes challenging situations easier for everyone to navigate. Just as relationship-based care is essential when program staff interact with children and youth and families, relationship-based leadership is also important when T&Cs and program managers interact with program staff. When T&Cs and program managers build warm, trusting relationships with program staff, it demonstrates to staff members how they should interact with children and families. It is critical for T&Cs and managers to understand the impact their words and actions have on the individuals they supervise. Just as program staff should focus on children's strengths and talents, T&Cs and program managers should focus on staff members' strengths and talents while working alongside staff to strengthen areas of weakness. T&Cs and program managers should take time to acknowledge staff members' progress in their professional development as teachers and caregivers.

应该建立和培养关系at the core of your practice with children and youth, families, colleagues, and program staff. It is important to build relationships with each staff member to promote trust. You build trust by taking the time to get to know each staff member, honoring and incorporating their customs and culture in your program, and inviting their input on the program. The relationship between a supervisor and an employee can withstand difficult situations when there is an understanding that the supervision relationship is professional and supportive. T&Cs and program managers should continuously focus on building partnerships with staff members. In addition, using relationship-based leadership in supervision meetings builds a strong sense of community within a program. Part of relationship-based leadership is knowing that different staff members may need different kinds of support. Just as each child is unique and has a right to experiences and care tailored to their development and needs, the same is true for staff members. Every member of the staff, including T&Cs and program managers, is on his or her own professional journey, understanding what it means to provide high quality care and education and embody the program's goals, missions and objectives. Strong T&Cs and program managers meet program staff members where they are and work with them to move forward.

与他们的T＆C和计划经理有很强的关系的工作人员觉得寻求他们需要的支持，无论是培训还是资源，为培训或资源提供最佳的儿童和青年和家庭的支持。此外，当计划人员见证了T＆CS和计划管理者之间的支持，强大的专业关系和团队合作，这提供了如何与同事接近其专业关系的模型。

文化和语言敏感的领导

条例和程序经理证明员工的话,children and youth, and families are welcome in the program setting. As leaders, the T&Cs and program managers need to learn about the cultural and linguistic practices of the staff members they supervise and to provide resources to staff members to assist them in working with culturally and linguistically diverse families. There are a variety of books, articles, DVDs, and webinars that address cultural and linguistically sensitive practices with children and families. As leaders, the T&Cs and program managers need to learn about each staff member. It is best to ask questions directly when one is unsure about how to provide evaluative feedback. Because one person from a cultural group is, for example, uncomfortable with audiotaping herself during a small-group learning activity, that does not mean that all teachers from that same cultural group feel the same way. Once again, the focus is on building relationships and trust between the program leadership and每工作人员。对语言差异和文化实践敏感，表明了了解个人知识和信仰的开放性。yabo电子游艺T＆CS和计划经理展示了他们希望与同事，儿童和青年和家庭建模的员工。

关于工作场所敏感性，计划管理人员和T＆CS也避免了基于世代组的陈规定型特征的毯子陈述和管理策略也很重要。虽然我们知道人类，概括，概括地，关于在流行的新闻中经常看到的世代群体的刻板印象没有通过研究来支持。事实上，2020年国家院校新闻研究主题表明，“将员工划分为世代的同时可能有吸引力，因此科学并未得到强烈的支持，对劳动力管理无效。研究表明，所有年龄组中的工人需求和性能都有很大变化。“

观看下面的视频，听取员工分享哪些程序管理意味着什么。

计划管理：介绍

完成本课程

有关本课程期望和随附的学习，探索和应用资源和在整个课程中提供的活动的更多信息，请访问管理计划管理Course Guide。

为了支持您监督的直接护理工作人员或家庭儿童护理提供商的专业发展，您可以访问相应的课程指南：亚慱彩票APP

• 婴儿和幼儿计划管理课程指南
• 亚慱彩票学龄前计划管理课程指南
• 学龄计划管理课程指南
• 亚慱彩票APP家庭儿童保育计划管理课程指南